Improve operational efficiency with a centralized ticketing system for IT support, facility requests, and service management. Our platform allows users to submit issues via email or portal, auto-assigns tickets based on priority or department, and keeps stakeholders updated with real-time status tracking. With reporting dashboards and asset-linked history, your team can resolve problems faster and make informed decisions based on historical trends.

Features include:

• Easy ticket creation via email, portal, or chat integrations

• Automated assignment rules, SLAs, and escalation workflows

• Live ticket tracking and resolution status updates

• Analytics dashboards for request trends and team performance

• Full asset integration for issue history and lifecycle context